Get in Touch With the Duo Owl Team

We value your feedback, questions, and suggestions. Whether you’re seeking advice on your Duolingo journey, have insights to share, or wish to explore collaboration opportunities, we’re here to help.

Contact Methods

General Inquiries

hello@duoowl.com
Response Time: Within 1-2 business days

Content & Resource Questions

content@duoowl.com
Response Time: Within 2 business days

Consultation Requests

consultations@duoowl.com
Response Time: Within 1 business day

Media & Partnership Inquiries

partnerships@duoowl.com
Response Time: Within 2-3 business days

Frequently Asked Questions

Before contacting us, you may find answers to common questions in our FAQ section:

Yes, through our consultation service. Please use the contact form and select “Consultations” from the dropdown menu.

We welcome guest contributors with Duolingo expertise. Please email content@duoowl.com with your proposed topic and credentials.

No, Duo Owl is an independent educational resource not affiliated with Duolingo, Inc.

Please email content@duoowl.com with “Content Correction” in the subject line and specific details about the error.

For app-specific technical issues, we recommend contacting Duolingo support directly. However, we can offer general troubleshooting guidance.

Office Hours

Our support team is available Monday through Friday, 9:00 AM – 5:00 PM Eastern Time. While we strive to respond to all inquiries as quickly as possible, please allow for additional time during weekends and holidays.

The Best Way To Reach Us

Please contact us with any questions you may have about our site, services, products, etc. You will receive a reply within 24 – 72 business hours.

You can reach us at contact@duoowl.com

You can also search our knowledgebase for additional problems or questions.

If you would like to speak directly to one of our customer support representatives, please call toll free at
+1 (323)-456-91-23.

Email us

contact@duoowl.com
hello@duoowl.com

Address

Lone Star Blvd, Suite 101
Austin, TX
USA

Call Us

1 (323)-456-9123
1 (987)-654-3211